1. Information We Collect
Information You Provide
When you create an account and use Incito, you may provide us with the following information:
- Your name, email address, and profile details
- Group or club information you create or join
- Activity data such as routes, schedules, and participation history
- Photos and videos you upload to group activities
- Communications you send through the app
Information Collected Automatically
When you use Incito, we automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, interactions, timestamps)
- Log data (IP address, browser type, referring pages)
Information from Third Parties
If you choose to connect third-party services (such as Strava), we may receive activity data and profile information from those services in accordance with their privacy policies and your authorisation.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Incito service
- Enable you to create and manage groups, schedule activities, and share content with group members
- Send you notifications about activity updates, group changes, and new content
- Analyse usage patterns to improve the app experience
- Respond to your requests and provide customer support
- Ensure the security and integrity of our service
3. How We Share Your Information
With Other Users
Incito is a group management app. Certain information is shared with other members of your groups by design, including your profile details, activity participation, and any photos or videos you upload to group activities.
With Third Parties
We do not sell your personal information. We may share information with third parties only in the following circumstances:
- Service providers who help us operate the app (e.g. hosting, analytics, push notifications)
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Incito, our users, or the public
- In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)
4. Data Storage and Security
Your data is stored on secure servers and we implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account and associated data, please visit our account deletion page for instructions.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Portability — request a copy of your data in a portable format
- Objection — object to certain processing of your personal data
To exercise any of these rights, please contact us at [email protected].
7. Children's Privacy
Incito is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by other means prior to the change becoming effective. We encourage you to review this page periodically for the latest information on our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By email: [email protected]